Privacy Policy
Privacy Policy
Effective date: November 14, 2025
This Privacy Policy explains how **Qavlin** (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website **qavlin.com** (the “Site”) or purchase **Card Slider™** or any other products from us.
**Qavlin** is owned and operated by **FLOWWALKER LLC**, a company registered in the United States.
Business address: **1209 MOUNTAIN ROAD PL NE, STE R, ALBUQUERQUE, NM 87110, USA**.
Contact email: **support@qavlin.com**.
By using our Site or placing an order, you agree to the collection and use of information in accordance with this Privacy Policy.
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## 1. Information We Collect
We collect different types of information in order to provide and improve our services.
### 1.1 Information you provide directly
When you use our Site or place an order, you may provide us with:
- **Contact details** – name, email address, phone number (if provided).
- **Order and shipping details** – billing address, shipping address, and other information needed to deliver your order.
- **Account information** – if you create an account, we may store your login email and other profile details.
- **Messages and support requests** – when you contact us by email or through forms on the Site.
### 1.2 Payment information
When you make a purchase, your payment information (such as credit or debit card details) is **processed by our payment providers** (for example, Shopify Payments, Stripe, or other secure payment processors).
We **do not store your full card details** on our servers. We only receive limited information necessary to confirm the payment (such as the last digits of the card, payment status, and transaction ID).
### 1.3 Information collected automatically
When you visit qavlin.com, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages you visit, time and date of your visit, and how long you stay on each page
- Referring website or source (for example, if you clicked from an ad or social media)
We use this information to operate, improve and secure our Site, and to understand how visitors use it.
### 1.4 Cookies and similar technologies
We use **cookies** and similar tracking technologies to:
- Remember your preferences (such as language or cart contents)
- Keep your session active during checkout
- Analyze traffic and performance of our Site
- Support advertising and marketing campaigns, where applicable
You can control or disable cookies through your browser settings. If you disable cookies, some parts of the Site (including checkout) may not function properly.
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## 2. How We Use Your Information
We use the information we collect for the following purposes:
- **To process and fulfill orders** – including payment processing, shipping, and delivery of Card Slider™ and any other products you purchase.
- **To communicate with you** – about your order, shipping updates, support requests, and important service-related information.
- **To provide customer support** – and respond to questions, complaints, or inquiries.
- **To improve our Site and services** – by analyzing how users browse and interact with qavlin.com.
- **To personalize your experience** – such as showing relevant products or offers.
- **For marketing and promotions** – such as sending you email newsletters or special offers, where permitted by law. You can opt out of marketing emails at any time by following the unsubscribe link in the email.
- **To prevent fraud and abuse** – including monitoring transactions and protecting the security of our Site and our customers.
- **To comply with legal obligations** – such as accounting, tax, and regulatory requirements.
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## 3. Legal Bases for Processing (EEA/UK Visitors)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information under the following legal bases:
- **Performance of a contract** – when we process your data to fulfill your order and provide our services.
- **Legitimate interests** – such as improving our Site, preventing fraud, and protecting our business.
- **Consent** – for certain marketing communications or non-essential cookies, where required by law.
- **Legal obligations** – when we are required to keep certain records for tax or regulatory reasons.
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## 4. How We Share Your Information
We do **not** sell your personal information.
We may share your information with trusted third parties only as necessary to operate our business:
### 4.1 Service providers
We share information with third-party service providers that help us:
- **Host and run our online store** (e.g., Shopify or similar e-commerce platform)
- **Process payments** (e.g., payment processors like Stripe, Shopify Payments, or other secure providers)
- **Ship and deliver orders** (e.g., logistics and courier companies)
- **Send emails and marketing messages** (e.g., email service providers)
- **Analyze website traffic and performance** (e.g., analytics tools)
These service providers are only allowed to use your personal information as necessary to perform services on our behalf.
### 4.2 Legal and compliance
We may disclose your information:
- If required to do so by law, regulation, legal process, or governmental request.
- To protect our rights, property, or safety, or the rights, property, or safety of our customers and others.
- To detect, prevent, or address fraud, security, or technical issues.
### 4.3 Business transfers
If we are involved in a merger, acquisition, reorganization, sale of assets, or similar transaction, your information may be transferred as part of that transaction. We will use reasonable efforts to ensure the new entity respects this Privacy Policy.
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## 5. International Data Transfers
We operate from the United States, and many of our service providers may also be located in the United States or other countries.
As a result, your personal information may be transferred to, stored, and processed in countries that may have different data protection laws than those in your country of residence.
Where required by law, we take appropriate measures to ensure that such international transfers are subject to adequate safeguards.
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## 6. Data Retention
We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy, including:
- To fulfill your orders and provide our services
- To comply with legal, tax, and accounting obligations
- To resolve disputes and enforce our agreements
In general:
- Order and invoice information may be kept for several years (for example, 5–10 years) to comply with tax and legal requirements.
- Marketing-related information is kept until you unsubscribe or request deletion, or until it is no longer needed.
When we no longer need your information, we will delete it or anonymize it, where possible.
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## 7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- **Access** – to request a copy of the personal information we hold about you.
- **Correction** – to request that we correct inaccurate or incomplete information.
- **Deletion** – to request that we delete your personal information, in certain circumstances.
- **Restriction** – to request that we limit the processing of your information in certain cases.
- **Objection** – to object to certain types of processing, such as direct marketing.
- **Data portability** – to receive your personal data in a structured, commonly used format and transfer it to another controller, where applicable.
- **Withdraw consent** – where we rely on consent (for example, for marketing emails or certain cookies), you can withdraw your consent at any time.
To exercise any of these rights, please contact us at **support@qavlin.com**.
We may need to verify your identity before responding to your request.
If you are located in the EEA or UK and believe your data protection rights have been violated, you also have the right to lodge a complaint with your local data protection authority.
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## 8. Marketing Communications
If you subscribe to our newsletter or agree to receive marketing communications, we may send you emails about:
- New products or updates
- Special offers or promotions
- Other news related to Qavlin or Card Slider™
You can opt out at any time by clicking the **“unsubscribe”** link in any marketing email, or by contacting us at **support@qavlin.com**.
Even if you opt out of marketing, we may still send you **non-marketing emails** related to your orders or important service updates.
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## 9. Security
We take reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
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## 10. Children’s Privacy
Our Site and products are **not directed to children** under the age of 16, and we do not knowingly collect personal information from children under 16.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at **support@qavlin.com** so we can delete the information.
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## 11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.
When we make changes, we will update the “Effective date” at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
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## 12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
📧 Email: **support@qavlin.com**
🌐 Website: **https://qavlin.com**
🏢 Business address: **1209 MOUNTAIN ROAD PL NE, STE R, ALBUQUERQUE, NM 87110, USA**
Operated by **FLOWWALKER LLC** (United States).